| Name | Description | Type | Additional information |
|---|---|---|---|
| Row |
Row index |
integer |
None. |
| CallTime |
Server time of call to service |
date |
None. |
| LocationId |
Location (counter) Id |
integer |
None. |
| LocationName |
Location (counter) Name |
string |
Max length: 50 |
| LocationCode |
Location (counter) Code |
string |
Max length: 20 |
| UnitId |
Unit Id |
integer |
None. |
| UnitName |
Unit Name |
string |
Max length: 50 |
| UserId |
USer Id |
integer |
None. |
| UserName |
User Login Name |
string |
Max length: 50 |
| UserFirstName |
User First Name |
string |
Max length: 50 |
| UserLastName |
User Last Name |
string |
Max length: 50 |
| ProcessId |
Process Id |
integer |
None. |
| CaseId |
Case Id |
integer |
None. |
| QCode |
Ticket QCode (ticket prefix) |
string |
Max length: 10 |
| QNumber |
Ticket QNumber (ticket suffix) |
integer |
None. |
| Subject |
Case Subject |
string |
Max length: 100 |
| ServiceName |
Service Name |
string |
Max length: 50 |
| PersonalId |
Vendor's customer unique Id |
string |
Max length: 50 |
| FirstName |
Customer First Name |
string |
Max length: 50 |
| LastName |
Customer Last Name (If used, consumer often shortens this to an initial) |
string |
Max length: 50 |
| IsAppointment |
Is this case an appointment? |
boolean |
None. |