GET Tickets/InService/{UnitId}

Get tickets in service

Request Information

URI Parameters

Name	Description	Type	Additional information
UnitId	Unit ID	integer	Required

Body Parameters

None.

Response Information

Resource Description

Table of tickets sorted in call order – newest first

Collection of TicketsInServiceResult

Name	Description	Type	Additional information
Row	Row index	integer	None.
CallTime	Server time of call to service	date	None.
LocationId	Location (counter) Id	integer	None.
LocationName	Location (counter) Name	string	Max length: 50
LocationCode	Location (counter) Code	string	Max length: 20
UnitId	Unit Id	integer	None.
UnitName	Unit Name	string	Max length: 50
UserId	USer Id	integer	None.
UserName	User Login Name	string	Max length: 50
UserFirstName	User First Name	string	Max length: 50
UserLastName	User Last Name	string	Max length: 50
ProcessId	Process Id	integer	None.
CaseId	Case Id	integer	None.
QCode	Ticket QCode (ticket prefix)	string	Max length: 10
QNumber	Ticket QNumber (ticket suffix)	integer	None.
Subject	Case Subject	string	Max length: 100
ServiceName	Service Name	string	Max length: 50
PersonalId	Vendor's customer unique Id	string	Max length: 50
FirstName	Customer First Name	string	Max length: 50
LastName	Customer Last Name (If used, consumer often shortens this to an initial)	string	Max length: 50
IsAppointment	Is this case an appointment?	boolean	None.

Response Formats

application/json, text/json

Sample:

[
  {
    "Row": 1,
    "CallTime": "2026-04-05T04:15:37.741797+10:00",
    "LocationId": 3,
    "LocationName": "sample string 4",
    "LocationCode": "sample string 5",
    "UnitId": 6,
    "UnitName": "sample string 7",
    "UserId": 8,
    "UserName": "sample string 9",
    "UserFirstName": "sample string 10",
    "UserLastName": "sample string 11",
    "ProcessId": 12,
    "CaseId": 13,
    "QCode": "sample string 14",
    "QNumber": 15,
    "Subject": "sample string 16",
    "ServiceName": "sample string 17",
    "PersonalId": "sample string 18",
    "FirstName": "sample string 19",
    "LastName": "sample string 20",
    "IsAppointment": true
  },
  {
    "Row": 1,
    "CallTime": "2026-04-05T04:15:37.741797+10:00",
    "LocationId": 3,
    "LocationName": "sample string 4",
    "LocationCode": "sample string 5",
    "UnitId": 6,
    "UnitName": "sample string 7",
    "UserId": 8,
    "UserName": "sample string 9",
    "UserFirstName": "sample string 10",
    "UserLastName": "sample string 11",
    "ProcessId": 12,
    "CaseId": 13,
    "QCode": "sample string 14",
    "QNumber": 15,
    "Subject": "sample string 16",
    "ServiceName": "sample string 17",
    "PersonalId": "sample string 18",
    "FirstName": "sample string 19",
    "LastName": "sample string 20",
    "IsAppointment": true
  }
]